error codes for the Rodenstock Autoref-K CX 1000 autorefractometer
Posted: 03 Jan 2024, 18:41
Here are some common error codes for the Rodenstock Autoref-K CX 1000 autorefractometer:
"E01" Error in data transmission. This error can occur if there is a problem with the communication between the autorefractometer and the computer. Try restarting the autorefractometer and the computer, and ensure that they are properly connected. If the error persists, you may need to contact Rodenstock customer support.
"E02" Error in data reading. This error can occur if there is a problem with the data being read from the autorefractometer. Try cleaning the optical surfaces of the autorefractometer, and ensure that the patient's eye is properly aligned with the measurement system. If the error persists, you may need to contact Rodenstock customer support.
"E03" Error in lens calculation. This error can occur if there is a problem with the lens calculation algorithm. Try restarting the autorefractometer, and ensure that the correct lens parameters are being entered. If the error persists, you may need to contact Rodenstock customer support.
"E04" Internal error. This error can occur if there is a problem with the internal circuitry of the autorefractometer. Try restarting the autorefractometer, and if the error persists, you may need to contact Rodenstock customer support.
"E05" Communication error. This error can occur if there is a problem with the communication between the autorefractometer and the optional patient database. Try restarting the autorefractometer and the database software, and ensure that they are properly connected. If the error persists, you may need to contact Rodenstock customer support.
"E06" Expired software. This error can occur if the software on the autorefractometer is out of date. Try updating the software, and if the error persists, you may need to contact Rodenstock customer support.
"E07" Hardware error. This error can occur if there is a problem with the hardware of the autorefractometer. Try restarting the autorefractometer, and if the error persists, you may need to contact Rodenstock customer support.
"E08" Internal calibration error. This error can occur if there is a problem with the internal calibration of the autorefractometer. Try re-calibrating the autorefractometer, and if the error persists, you may need to contact Rodenstock customer support.
"E09" Power supply error. This error can occur if there is a problem with the power supply to the autorefractometer. Try checking the power cord and ensuring that it is properly connected to the autorefractometer and the power outlet. If the error persists, you may need to contact Rodenstock customer support.
"E10" Patient movement. This error can occur if the patient moves during the measurement. Try re-measuring the patient's eyes, and ensure that they are still and focused on the target.
"E11" Invalid patient parameter. This error can occur if the patient's parameters are not entered correctly. Try checking the patient's parameters, and ensure that they are entered correctly.
"E12" Lens material not supported. This error can occur if the autorefractometer is not compatible with the lens material that you are trying to prescribe. Try prescribing a different lens material, or contact Rodenstock customer support for more information.
If you encounter any of these error codes, please consult the Rodenstock Autoref-K CX 1000 User Manual for more information on how to troubleshoot the issue.
"E01" Error in data transmission. This error can occur if there is a problem with the communication between the autorefractometer and the computer. Try restarting the autorefractometer and the computer, and ensure that they are properly connected. If the error persists, you may need to contact Rodenstock customer support.
"E02" Error in data reading. This error can occur if there is a problem with the data being read from the autorefractometer. Try cleaning the optical surfaces of the autorefractometer, and ensure that the patient's eye is properly aligned with the measurement system. If the error persists, you may need to contact Rodenstock customer support.
"E03" Error in lens calculation. This error can occur if there is a problem with the lens calculation algorithm. Try restarting the autorefractometer, and ensure that the correct lens parameters are being entered. If the error persists, you may need to contact Rodenstock customer support.
"E04" Internal error. This error can occur if there is a problem with the internal circuitry of the autorefractometer. Try restarting the autorefractometer, and if the error persists, you may need to contact Rodenstock customer support.
"E05" Communication error. This error can occur if there is a problem with the communication between the autorefractometer and the optional patient database. Try restarting the autorefractometer and the database software, and ensure that they are properly connected. If the error persists, you may need to contact Rodenstock customer support.
"E06" Expired software. This error can occur if the software on the autorefractometer is out of date. Try updating the software, and if the error persists, you may need to contact Rodenstock customer support.
"E07" Hardware error. This error can occur if there is a problem with the hardware of the autorefractometer. Try restarting the autorefractometer, and if the error persists, you may need to contact Rodenstock customer support.
"E08" Internal calibration error. This error can occur if there is a problem with the internal calibration of the autorefractometer. Try re-calibrating the autorefractometer, and if the error persists, you may need to contact Rodenstock customer support.
"E09" Power supply error. This error can occur if there is a problem with the power supply to the autorefractometer. Try checking the power cord and ensuring that it is properly connected to the autorefractometer and the power outlet. If the error persists, you may need to contact Rodenstock customer support.
"E10" Patient movement. This error can occur if the patient moves during the measurement. Try re-measuring the patient's eyes, and ensure that they are still and focused on the target.
"E11" Invalid patient parameter. This error can occur if the patient's parameters are not entered correctly. Try checking the patient's parameters, and ensure that they are entered correctly.
"E12" Lens material not supported. This error can occur if the autorefractometer is not compatible with the lens material that you are trying to prescribe. Try prescribing a different lens material, or contact Rodenstock customer support for more information.
If you encounter any of these error codes, please consult the Rodenstock Autoref-K CX 1000 User Manual for more information on how to troubleshoot the issue.